We lost a dear friend in Norm Kreuz the other day after a great life and a long illness [with Ellie by his side through every lasting moment].
I use to love to get Norm talking. Whether it was about old haunts on Niagara Falls Blvd, his childhood before life on the farm, fixing the disposal, falling in love with Ellie, moving the family from Ohio to Buffalo [with the oft-told road-kill story], or just the vast repertoire of remembrances from raising 6 kids – Norm always shared his zest for life with whoever would listen.
Norm was the consummate salesman. He was old-school, and he was the best of a dying breed. I haven’t met a ‘Norm’ in years. Today’s salespeople are all about metrics and Tony Robbins’ hype. Norm had the charm to go along with the facts. He knew his customers, and they knew him. But…
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